Ms. Trinuch Thienthong, Minister of Labour, revealed that she has instructed the Social Security Office (SSO) to expedite the continuous disbursement of unemployment benefits to insured persons affected by unemployment. The latest report indicates that unemployment compensation payments totaling more than 618 million baht have already been disbursed to over 200,000 insured persons. She stated that previous delays in payment were due to the upgrading of the processing system. However, following improvements in both the IT system and administrative management, the SSO has been able to accelerate the disbursement process. Social Security Offices in all provinces have mobilized personnel and extended operating hours from 06.00 to 20.30 hrs. to expedite the review and approval of payment orders, with the capacity to process more than 35,000 cases per day. The Ministry affirms its commitment to ensuring that all eligible benefits are disbursed in full at the earliest possible date.
The Minister further stated that the SSO Plus application has been enhanced to facilitate services for insured persons. The application enables users to review contribution records and benefits, register employers and employees, verify contribution payments, check and change designated healthcare facilities, and apply for insured status. In addition, the E-Self Service system allows insured persons to submit claims for benefits and compensation electronically. The upgraded system is capable of serving users more efficiently, with an average capacity of approximately 1,700 users per minute.
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Department of Public Relations
